Privacy Policy

Turn Heads Media ("we", "us") respects your privacy. This policy explains what personal information we collect through this website, how we use it and the choices you have. We handle personal information in line with the Australian Privacy Principles in the Privacy Act 1988 (Cth).

What we collect

• Details you give us through our forms: your name, email, phone number, business name, the services you're interested in and your message.
• Basic technical information such as your IP address, browser type and the page you submitted a form from, used to prevent spam and keep the site secure.
• If analytics or advertising tools are enabled, anonymous usage data such as pages visited and how you found the site.

How we use it

• To reply to your enquiry or call you back.
• To prepare quotes and provide our services.
• To measure and improve our website and advertising.

We don't sell your personal information, and we don't add you to a marketing list without your permission.

Who we share it with

We use trusted service providers to run this website and deliver our services, including Cloudflare (hosting, security and spam protection), Resend (email delivery) and, if enabled, Google Analytics and Meta (website analytics and advertising). These providers may store data outside Australia. We only share what they need to provide their service.

Cookies

This site uses only the cookies needed for it to work and stay secure. If we enable analytics or advertising pixels, they may set cookies to understand how visitors use the site. You can block or delete cookies in your browser settings.

Keeping your information safe

We take reasonable steps to protect your personal information from misuse, loss and unauthorised access, and we keep it only as long as we need it for the purposes above.

Access and correction

You can ask to see the personal information we hold about you, or ask us to correct or delete it, by emailing hello@turnheadsmedia.com.au. If you have a concern about how we've handled your information, contact us first and we'll work to resolve it. You can also contact the Office of the Australian Information Commissioner at oaic.gov.au.

Changes

We may update this policy from time to time. The latest version will always be on this page.